Frequently Asked Questions
WHEN WILL YOU SHIP MY ITEMS?
All orders are shipped within 1 business day of order placement.
You will then receive notification of both processing and shipment. In every instance, we are shipping from our warehouse in FDA approved facility right here in the United States.
Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.Please make sure to provide the correct shipping address. Joovani.com can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.In some cases, international shipments will require import/customs taxes be paid.
These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Joovani.com will not be held responsible for customs taxes.
WHEN WILL MY ITEMS ARRIVE?
Your items will typically arrive in 3-5 business days.
WHERE ARE MY ITEMS COMING FROM?
All orders are shipped from our warehouse in the United States.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
DO YOU SHIP OUTSIDE THE UNITED STATES?
We will in the future. Not right now.
HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?
We get these prices from our wholesalers or from competitor analysis.
DO YOU SELL WHOLESALE?
Yes, contact us for distributer opportunities.