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Return Policy

You’ll love Joovani products or your money back!

We stand behind our products. If for any reason you are not completely satisfied with your Joovani products, we offer a full refund less shipping.

However, if for some reason you would like a refund, you can return any product within a 30 day period.


Product isn't for you? Not right for your skin? We understand things happen, which is why Joovani is dedicated to making the return process beautifully simple for you. We're all about bringing you a top shopping experience from start to finish. If you're not completely satisfied with a product for any reason, just return the product to us for a full refund.

First, a few details:

  • All returns must be accompanied by all original components.
  • In order to offer the best shopping and product-return experience to as many guests as possible, Joovani reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud).
  • Items purchased from other retailers, dealers or resellers and not directly from Joovani are not eligible for return, refund or exchange.


An online purchase can be returned to us by mail to:

1205 W Abram St
Arlington, Texas 76013

Please include your receipt emailed to you in the return. You will be responsible for covering the costs to ship back, though we will provide a return shipping label if you need it. You will receive a full refund minus the shipping costs. 

If you would like to speak to a customer service representative about your purchase, please send us an email to, give us a call or send us a message using our chat feature at the bottom right-hand corner of this page.

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.


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